Service administrator and support- Forklift & Access equipment

Service Admin Position

Retail Client Service Sales & Administration 

All Lift Forklifts & Access Equipment has been operating since 1998 and is a family owned company with our headquarters based in Rydalmere, NSW.

This is a great opportunity for a person to become involved in our rapidly growing rental, sales & service company for forklifts and access equipment.

The position will provide support and work very closely with the forklift + access service department but also work as a team with all other departments.

If you are looking for an opportunity to utilise your strengths in client relations + administration management and feel you have the following attributes, apply for this role:

Your strengths will include:

• Hire industry background would be an advantage, but not essential.
• Mechanical aptitude and knowledge required, capacity to quote service & repairs on Access, Forklift & Telehandlers
• Highly motivated, proactive and a can do approach
• Demonstrated history of wanting to learn with team orientation. 
• Good organisation skills and time management
• Demonstrate good interpersonal and communication skills.
• Administration experience, essential

Key Responsibilities will include:

• Qualifying periodic maintenance on rental fleet, assist , following up jobs  in our data base (currently we use MCS rental software) of retail clients. 
• Assisting admin & closing of internal work orders 
• Controlling retail service enquiry phone calls and quoting & invoicing. 
• Coordination of Retail repairs with FS controller & Workshop team. 
• Provide assistance to the service coordinator and service manager.
• Quoting on servicing of equipment for customers for all retail customers.
•  Invoicing & coordination of field service fleet damages. 
• Working closely with service and rental teams as required. 
• Dealing with customers attending the branch and their expectation for service requirements with their equipment