Service Manager- Brisbane Branch

Key Points of Difference

  • Excellent working conditions & remuneration package + Supportive Workplace
  • Work within a business that is exceeding growth and sales targets with great opportunities for development and training

A unique opportunity for an ambitious individual to join one of Australia’s fastest and leading material handling/access equipment company! We are a family owned and run forklift and access equipment hire company based Coopers Plains, QLD. Due to rapid growth, a full time position has become available to join our Service department as Service Manager

The purpose of the position is to provide first class customer service and ensure fleet availability & optimisation through the effective management of the Service team who perform the scheduling, servicing & repair of equipment.

Reporting into the State Manager you will:

  • Have proven leadership experience in a service environment.
  • Have a high-level knowledge of service department processes, industry experience, policies and procedures.
  • Demonstrate excellent customer service with well-developed communication skills both verbal and written.
  • Demonstrate experience in Service Department KPIs with great time management skills.
  • Current Drivers Licence

What the role entails:

  • Providing the best possible service to customers while maintaining an efficient and profitable operation
  • Building and maintaining positive customer and employee relationships
  • Operating at optimum capacity with good measures to ensure cost control.
  • Setting and obtaining service sales and profit objectives
  • Organising, directing, and controlling the activities of the Technicians ensuring optimum use of all material and staffing resources
  • Ensure the service process is being closely monitored and controlled.
  • On every occasion ensure that all interactions are of the highest standard, both internally and externally

If you believe this is a role you will love, please apply now


  • Work with a family run business who care about their employees and offer an excellent team working environment.


Excellent remuneration available based on experience and skills.

elcoming a new member to our team of skilled technicians!

Job Category: automotive and trades leader service service manager
Job Type: Full Time
Job Location: Brisbane

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